Data we may collect
Your name, contact details, delivery information and messages submitted through website forms.
Privacy Policy
We respect your privacy and use data to communicate about orders and delivery, operate the website and — only with consent — understand and improve its use.
How data is used
To handle enquiries, confirm orders, arrange delivery, operate the service safely and improve the website.
Website forms
Forms may be used for contact, orders, reviews and partnership enquiries.
Reviews
A product code, order number and review text help us verify genuine customer feedback.
Cookies and analytics
Technical cookies support favourites and language selection. Visit analytics is enabled after consent and may use pseudonymous visitor and session identifiers.
Use of AI
Some presentation visuals may be created or refined with artificial intelligence.
Sharing data
We do not sell personal data. Providers of analytics, infrastructure or delivery services may process data where needed for the relevant service.
Information security
We use reasonable technical and organisational measures to protect information.
Visit analytics
Only after consent, the website may use analytics cookies and pseudonymous visitor/session identifiers to understand traffic source, viewed pages and products, favourites, checkout starts, form interactions and contact clicks. Our first-party analytics event stream does not store a name, email address, phone number or raw IP address as event fields. Google search-query data is received in aggregate from Search Console and is not linked to a specific visitor.
Notification request forms
An email address submitted through a notification form is used to contact the user about the message types they selected and only with their explicit consent. This consent is not automatically used for unsolicited advertising, and the address is not shared with third parties for marketing.
Partnership requests
Data submitted through the partner discount form is used only to review the request, contact the applicant and agree on cooperation terms. The email is not automatically used for new-arrival notifications, advertising or promotional mailings; separate consent is required.
Your rights
You may ask what data is held, request corrections or request deletion where this does not conflict with legal or order fulfilment requirements.
Questions?
Please use our contact page for questions about personal data.
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